Refund Policy

1. 24-Hour Refund Window

At ArynCloud, we stand by the quality of our infrastructure. However, if you experience major service issues, we provide a **strict 24-hour refund window** from the exact time of order activation on eligible services.

Refund requests made after the 24-hour period will be denied. We encourage you to test your service as soon as it is provisioned.

2. Excluded Services

The following services are explicitly **excluded** from any refund possibility:

• Domain Registrations or Transfers (Non-reversible)
• Dedicated Servers (Custom Bare Metal setups)
• Setup Fees and Software Licenses
• Renewal invoices for any active service
• Crytpo Currency payments (due to processing volatility)

3. Payment Methods (PayPal/Auto-Pay)

We accept major Credit Cards, PayPal, and UPI. If you are using **PayPal Auto-Pay**, you are responsible for managing your subscriptions in your PayPal dashboard.

Refunds for auto-payments that were not cancelled beforehand will not be processed.

4. Service Abuse & Chargebacks

Initiating a chargeback or payment dispute against ArynCloud will result in immediate, **permanent account termination**.

Any balance applied to the account during disputes are non-refundable. Please open a supportive ticket at [billing.aryncloud.in](https://billing.aryncloud.in/) before resorting to disputes.

5. How to Request

To request a refund within the 24-hour window, please open a Billing Ticket in our portal. Provide your order ID and the reason for the refund request.

Our billing team will review and process valid requests within 3-5 business days.